Policies & Fees
|Consultation Appointment||$290 for Adults (45-60 min)||$390 for Children (90 min)|
|Short Follow-Up Appointments||$150 for Adults (20-25 min)||$175 for Children (20-25 min)|
|Long Follow-Up Appointments||$250 for Adults (45-50 min)||$275 for Children (45-50 min)|
for a complete list of our fees, please click here.
Q: WHAT FORMS OF PAYMENT DO YOU ACCEPT?
A: You may pay with cash, check, or credit card at the time of service. You will be asked to leave a confidential credit card on file that would be billed for services provided outside the office, like clinical phone calls.
Q: DO YOU TAKE INSURANCE?
A: We are considered “out-of-network” provider for insurance. This means that you pay the full amount at the time of service and may then submit a claim to your insurer. As a complimentary service, CPCH can submit this claim electronically on your behalf. For more information, please contact our administrative staff at 919-636-5240 option #1.
Q: WHAT IS THE DIFFERENCE BETWEEN A SHORT AND LONG APPOINTMENT?
A: The main difference is time; a short appointment is generally 20–25 minutes and a long appointment is generally 45–50 minutes. If you have another therapist and your doctor is mainly helping you with medications, then a short visit is generally sufficient. If you are doing psychotherapy with your doctor then a long appointment is more appropriate. If you have multiple issues you would like to address you may want to schedule a long appointment so that you are not rushed.
Q: WHAT HAPPENS IF I CANCEL OR MISS AN APPOINTMENT?
A: If you contact us within 48 business hours of your appointment you may reschedule with no additional cost, and we will offer the appointment time to someone else. If you cancel the appointment within 48 hours of your appointment or if you miss your appointment, we are unable to offer the appointment to someone else so you will be charged the full amount of the appointment.
Q: WHY DO YOU BILL FOR CLINICAL PHONE CALLS?
A: In our experience, doctors spend 1–3 hours per day in “indirect” patient care, doing things like answering email, phone calls, filling out forms, etc. Since most doctors do not bill for these services they tend to limit their availability to you or raise the cost of their office appointments to cover their losses. We believe that it is fair and simple to charge per service based on an hourly rate. If you do not utilize these services, you are not paying for them. On the other hand, when you need these services your doctor is there for you and will not rush you. Please note that your credit card will be charged at the time of service for clinical phone calls. You will not be billed for phone calls relating to scheduling, billing, or other non–clinical questions.